FAQ

Two pharmacists discuss details of prescription medications among shelves of pharmaceuticals

Do you have questions about MyRx Outlet and how our system works? Find your answers on this page!

MyRx Outlet is a trusted Canadian prescription fulfillment service dedicated to serving US residents. We provide access to affordable brand-name and generic drugs by partnering with pharmacies in Canada, Mauritius, Singapore, and the UK.

Yes. MyRx Outlet operates per Canada and US regulations, ensuring all transactions and services are legal.

MyRxOutlet.com collaborates with licensed pharmacies in different countries around the world to offer a wide range of medications. To make a purchase, customers can upload a valid prescription from a US prescriber to our online platform. Once the prescription is verified, MyRxOutlet.com ships the medications directly to the customer’s address in the USA.

We can offer affordable medications by operating out of Canada, where prescription drug costs are regulated and often significantly less expensive than in the US.

MyRx Outlet offers both name-brand and generic medications covering various health conditions. We also specialize in providing insulin and diabetic medications shipped in temperature-sensitive containers.

First, create an account on our website. Select your medications, upload a valid prescription, and check out. Once your prescription is verified, we’ll ship the medicine directly to your address in the USA.
No, we’ll need the actual prescription.
Unfortunately, no. We don’t accept any health insurance.
We will do our best in retrieving your prescription. We don’t guarantee a successful transfer, as some offices and pharmacies are reluctant to send prescriptions to another country.
Yes. Our platform works with licensed pharmacies in Canada, Mauritius, Singapore, and the UK, which adhere to stringent quality and safety standards. All medications require a valid prescription from a US prescriber, ensuring compliance with healthcare regulations.
Shipments from Canada to the USA typically take 4-10 business days.

My Rx Outlet’s healthcare team consists of licensed pharmacists and pharmacy technicians. These professionals are experienced and knowledgeable, ensuring that all prescription orders are handled with care and accuracy.

We only accept Visa and Mastercard. We don’t accept American Express, debit cards, Cryptocurrency, or medical credit cards (i.e., HFA).
No, MyRx Outlet strictly requires a valid prescription from a US prescriber for all medication orders.

When you refer someone to MyRx Outlet and they make their first purchase, you will receive $25 off your next purchase. See our referral program page for more details.

We offer a reliable and efficient platform for managing prescription refills; we participate in healthcare collaborations with doctors and prescribers; and we also specialize in providing insulin and diabetic medications shipped in temperature-sensitive containers.

Yes, MyRx Outlet is dedicated to serving residents of the USA only.

You can contact us through our website or call us Monday through Friday. Our customer support team will assist you with any questions or concerns.

Still have questions?

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